Standard texts to copy & paste for service feedback to referring clinicians

For medical complaint patients arriving to ED with GP letters, not d/w Medical team, with no indication for immediate ED-level resuscitation

This case has been flagged as a referral that should not have been sent to the emergency department without first discussion through the usual referral pathways; with the Acute GP service in hours or directly with the medical team out-of-hours. Please review your referral processes as such events can provide sub-optimal care for the patient and potentially impact the care of other patients due to the high demands on the services involved.