Standard texts to copy & paste for service feedback to referring clinicians

This case has been flagged as a referral that should not have been sent to the emergency department without first discussion through the usual referral pathways; with the Acute GP service in hours or directly with the medical team out-of-hours. Please review your referral processes as such events can provide sub-optimal care for the patient and potentially impact the care of other patients due to the high demands on the services involved.

For medical complaint patients arriving to ED with GP letters, not d/w Medical team, with no indication for immediate ED-level resuscitation