Royal Cornwall Hospital

Truro

Cornwall TR1 3LJ

For Life-Threatening Emergencies Call 999

© 2023 by Acute GP Service, CPFT. 

Cardiology Advice

 

Telephone advice from the cardiologist of the week (CoW):

 

This service is ONLY for emergency enquiries that may avoid acute admission

Monday - Friday 09:00 - 17:00

Contact Telephone  01872 25 0000 via RCH switch

 

 

Cardiology e-mail service

 

Inclusions

 

  • Non-emergency queries.

  • Patients with cardiology conditions or potential cardiology conditions being managed by the GP.

  • For queries on community/direct access investigations eg. ECG, holter monitors, echo reports

 

Exclusions

 

  • Routine advice for patients already under the care of a named cardiologist (advice correspondence in writing to named consultant).

  • Advice already published on RMS website.

  • Formal referrals for investigations or outpatient appointments (use normal RMS referral system)

  • Emergency queries (use telephone contact for emergencies only)

 

How To Refer

 

  • Check query is not answered by advice already available on the RMS website.

  • Check patients are not already under a named consultant or have been seen by a consultant in the last 6 months (if so contact named consultant rather than using the email service)

  • Complete e-mail FROM AN NHSMail ACCOUNT ensuring it includes key information and is in the correct format, as described below, and send to:  rch-tr.CardioAdvice@nhs.net

  • Cardiologist on duty will respond within 2 working days (Mon – Fri).

  • If the response is a recommendation to refer to cardiology this will be the responsibility of the GP submitting a referral through RMS as normal.

  • In future correspondence, when referring to the advice given, it must be made clear that the advice quoted was from the e-mail advice service.

  • Correspondence for advice received by Consultants through other routes will be returned to the GP with the request to use the e-mail service.  (NB fax machines are being withdrawn from RCHT)

 

 

e-mail Format

 

Please use the format as described below. The Subject should contain your GP code, Practice Code and a Category for the subject matter concerned selected from the list below (this list may be amended as the service progresses depending on use):

 

- Chest Pain

- Syncope

- Heart Failure

- Arrhythmia

- Medication

- Atrial fibrillation

- 24 hr tape interpretation 

- Echo interpretation

- ECG interpretation

- Other

 

E-mail format from GP Requesting advice

 

Subject: GP code Practice code Category

 

Message body 

 

Patient, NHS number, Last Name, First Name, DoB 

 

Detail as necessary.

 

GP Name
Practice Name
Contact Tel no